Disneyland Paris: wheelchair or disability facilities

Disneyland Paris has good facilities for people who use a wheelchair or have a disability. Various regulations apply in the park to make the visit to the park as easy as possible for everyone. This applies to visitors with both a physical and mental disability, but also to visual or hearing impairments. Benefits include entering the attractions through a separate entrance so you don’t have to wait in a busy line. Aids can also be rented in the park. For ease of reading, where no distinction is made in the parks between wheelchair users, disabilities, or someone with a mental, physical, visual or hearing impairment, the term disability is used .


  • Access to attractions with wheelchair or disability
  • Visitors with visual impairment
  • Visitors with hearing impairment
  • Renting aids
  • Wheelchair bus to the park
  • Disneyland Paris Dream annual pass and restriction


Access to attractions with wheelchair or disability

Visitors with disabilities can claim a special card. This card gives the owner the opportunity to make use of the arrangements that apply at the various attractions. This often means that the attraction can be entered via the exit. However, there are also attractions that have a separate, often shortened, queue. There are also attractions that have no special arrangements or are not accessible at all. The cards can be obtained at City Hall in Disneyland® Park or Studio Services in Walt Disney Studios® Park. There are two cards available, the Priory Card and Easy Access Card

Priority Card

  • Intended for visitors with a permanent disability.
  • Number of supervisors: 4
  • Documents required to obtain a Priority Card: disability card, or original medical certificate drawn up in French or English (signed and stamped by a doctor or specialist and not older than three months stating the disability), or European disabled parking card.


Easy Access Card

  • Intended for visitors with a temporary disability, such as pregnancy or a broken leg
  • Number of supervisors: 1
  • Documents required to obtain the Facility Card: Original medical certificate drawn up in French or English, signed and stamped by a doctor or specialist and not older than three months, stating the temporary or debilitating illness (plaster cast, recent operation, etc.) or pregnancy .

When using one of the two cards, it is mandatory to bring a healthy companion (18+) with you on all attractions. Park employees are not allowed to assist anyone due to an insurance issue, as they are not trained to do so. Disneyland sets the requirements that a supervisor must be able to:

  • Assist with transfer, boarding and disembarking
  • Assist with evacuation
  • Communicating written and verbal safety warnings and instructions from Disneyland® Paris
  • Reassuring visitors with a disability
  • Helping visitors with disabilities in selecting suitable attractions.

The awarding of the card depends on the medical information provided. Based on this information, it can also be decided that restrictions apply to attractions for visitors. Naturally, if the card owner does not go on the attractions, companions must stand in the regular queue. Cards can also be refused.
Please note that, especially on busy days, the passes do not always grant direct access to an attraction. For a number of attractions, an appointment must be made at the regular entrance for access between certain times. Just like with the fast passes, full = full. It is therefore wise to plan the day early in the morning by reserving times at various attractions. In addition, only one ride with visitors with disabilities is allowed on the attractions at a time. This is so that in the event of an emergency, Disney employees always know which carriage the person with a disability is in. Fixed places are often also allocated on the rides.

Visitors with visual impairment

The same benefits apply to visitors with a visual impairment as to other disabilities. After presenting the required documents, it is possible to obtain a Priority Card or Easy Access Card. The rule also applies here that at least one healthy supervisor aged 18+ must accompany the attractions.
It is permitted to take a guide dog into the park. This can be taken on a number of attractions. In attractions where an assistance dog is not allowed, a supervisor must look after the dog outside the attraction. The dog should not be left alone. It is also not possible to have Disney staff look after a dog.
Attractions where assistance dogs are not allowed are:

Disneyland® Park

  • Rustler Roundup Shootin’ Gallery
  • Big Thunder Mountain
  • Indiana Jones™ and the Temple of Peril
  • Pirates of the Caribbean
  • Blanche Neige et les Sept Nains®
  • Les Voyages de Pinocchio
  • Peter Pan’s Flight
  • Dumbo the Flying Elephant
  • Mad Hatter’s Tea Cups
  • Casey JR. le Petit Train du Cirque
  • Orbitron
  • Star Tours
  • Space Mountain: Mission 2
  • Autopia


Walt Disney Studios® Park

  • The Twilight Zone Tower of Terror™
  • Armageddon Special Effects
  • Rock ‘n’ Roller Coaster starring Aerosmith
  • Cars Quatre Roues Rallye
  • Crush’s Coaster
  • Les Tapis Volants – Flying Carpets Over Agrabah
  • Toy Soldiers Parachute Drop
  • Slinky Dog Zigzag Spin
  • RC Racer


Visitors with hearing impairment

Visitors with a hearing impairment are also entitled to a Priority or Easy Access Card. In addition, some attractions are equipped with induction loops. These are:

  • CineMagique
  • Animagique®
  • Disney Junior Live on Stage!
  • Stitch Live!
  • The Twilight Zone Tower of Terror™.


Renting aids

It is possible to rent push wheelchairs in the parks. These cost €15 per day. A deposit of EUR 150 is also required. Please note: the rent must be paid by credit card. Visitors in possession of a Dream annual pass can borrow a wheelchair for free.

Wheelchair bus to the park

Free shuttle buses run to the park from the various Disneyland and a number of nearby hotels. Although these have space for wheelchairs and strollers, they are not adapted and accessible. It is possible to reserve a special wheelchair bus at the hotel reception. There are no additional costs involved.

Disneyland Paris Dream annual pass and restriction

Visitors with disabilities who are holders of a Dream annual pass have several benefits in addition to free admission. For example, a companion can be taken into the park for free. However, a free entrance ticket for the supervisor must be requested every day from Guest Relations at the entrance to both parks. Borrowing wheelchairs is also free. To use this, the same requirements apply as when applying for a Priority or Easy Access card.
Disneyland Paris has put all the information for a visit to the park in a clear brochure. Maps with information about the accessibility of the attractions are available free of charge at the parks themselves.

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