Practical tips from A to Z about Tenerife

Are you going on holiday to Tenerife and would you like to know a few things? Read this article with practical tips from A to Z for your holiday in Tenerife.


In Spanish, the pharmacy is called Farmacia . You can recognize the pharmacies by a green cross on a white background. In general, the pharmacies are open on:

  • Monday – Friday: 9:00 AM – 1:00 PM and 4:00 PM – 7:00 PM
  • Saturday: 9am-1pm

If you need medication at the weekend or at night, you will find a list of the emergency pharmacy service at every pharmacy.


You can request a doctor at your hotel reception at any time of the day. If this is not necessary, you can go to the local doctor or to the hospital if you have any complaints. Outpatient treatments are also provided in the hospitals. The doctors often speak English or German or sometimes an interpreter is present. Normally you must pay the doctor in cash. Once you get home, send the bill to your insurance company.

Car rental

Would you like to recognize Tenerife on your own? Rent a car. Car rental can be found on every street corner, the prices are sometimes very low. Therefore, make sure that everything is included in the price. Consider insurance, for example. Otherwise, the end of your holiday could have unpleasant consequences.


Per guest on the plane, 20 kilograms of luggage is allowed, with 1 piece of hand luggage. Excess weight must be paid for at the airport.
At the airport, each suitcase is given a destination airport and a number, of which this number is also stuck on your suitcase. So do not remove this sticker in case your luggage is lost or damaged. You can then contact the relevant airline at your home airport.
Sharp objects (pocket knife, nail scissors, etc.) may not be transported in hand luggage for safety reasons.


The banks are generally open Monday-Friday from 9 a.m. to 2 p.m.
Most banks have a Cajero Automatico , an ATM, where you can withdraw money with your EC or credit card. Just like in the Netherlands, you should also pay attention to where you withdraw money and only use the banks’ ATMs.


Valuables belong in a safe (for example your plane ticket, money, jewelry, credit card, important papers, telephone, etc.). Only there you are insured in the event of burglary.
When shopping, on the promenade, sunbathing, wherever, make sure that you do not lose sight of your bag with valuables or do not leave it alone.
Take small amounts of money with you on the street or to the beach, there are many purse snatchers.
If you have been robbed despite all precautions, you need a police protocol. You can obtain this under the following number: 902 102 112. The police station is also mentioned there, where you can collect this protocol in a few days.

Customs regulations

At the end of your holiday you can take the following quantities home with you:

  • 1 liter of alcohol with >22% or
  • 2 liters of wine, sparkling wine or other <22%
  • 1 stick of cigarettes (200 pieces) or
  • 100 cigarillos or
  • 50 cigars
  • 50 g perfume or 0.25 liter Eau de Toilette
  • other items with a combined value of 175.00


Drinking money

If you are satisfied with the service, please let us know by paying you a drink fee. In a restaurant it is normal to give 10% of the total amount. Chamber maids (recommendation: 1 per person per day), receptionists, bus drivers and local tour guides also look forward to drinking money.
If you were less satisfied with the service provided, you can safely pay less for your drink.

Filming and photographing

The flora, fauna and landscape of your holiday island offers you an endless variety of great motifs. Photography and filming are strictly prohibited in the vicinity of military objects. The same applies to the spaces of numerous religious complexes.
If you do this, you will face a large fine.
When photographing and filming locals, respect their privacy. Not everyone wants to be captured on film or in a photo, a smile often works wonders!


The times of the religions can be found on the posters at the church.


The Canary Islands are still a toll-free area. Alcohol and cigarettes in particular are cheaper than in the Netherlands and Belgium. However, please pay attention to the import of these products.
Please be careful with watches and cameras, where there are often imitations floating around that cannot be recognized at first glance.
In any case, when purchasing, provide a signed receipt with the dealer’s stamp, just like an international warranty certificate. When purchasing a camera, have a look at the list to see what comes with it, because some dealers try to sell it as an accessory, while it belongs.
Only buy devices in their original packaging! If you have any doubts, don’t buy it.
You always have to bargain on the markets and in the bazaars. Price advantages have undoubtedly already been calculated into the sales price by the traders.
The cheapest way to buy clothes is in the capital Santa Cruz. You can also buy at the airport, but the prices are a bit higher here.

Tap water

The tap water in Tenerife is not drinking water! However, you can use it for showering and brushing your teeth. Buy bottles of mineral water in the supermarket (con gas = spa red, sin gas = spa blue).

Scheduled buses

The scheduled bus system is well organized on the main routes. The buses usually run short distances, but not always on time.
Please inquire in advance about the departure times for the return journey. Different routes and times apply on Saturdays and Sundays. Renting a car is recommended for trips in small villages, off the main routes or for trips in the mountains.

Local animals

The Cucaracha , also known as cockroaches . The cockroach is the most local animal of all in the Canary Islands. She prefers to live where it is nice and warm.
The cockroach actually eats everything and walks back and forth in fear of humans. The animal knows what happens here at night and loves the nightlife, flying from one house to another, always towards the light. So keep the windows and doors closed when the light shines in.
Receptions in hotels have a spray against cockroaches and you can always ask for it.

Ransom and valuables

Neither your hotel nor your travel organization is responsible for papers or ransom stolen from the hotel.
Like everywhere else in the world, things are stolen here too. Rent a safe and store your important papers and valuables in it.
In addition, please note:

  • Don’t leave money in the hotel room
  • Also keep an eye on your luggage in the crowds
  • Bring an amount of money that you think you will spend
  • Don’t put your wallet in your back pocket
  • Do not leave valuables in your rental car

Report stolen items to the local police; your insurance company requires a police protocol for a claim.


Every Thursday and Saturday from 9 a.m. to 2 p.m. a market takes place in Playa de las Americas, behind the Hotel Fañabe. The same market can be found in Los Cristianos on Sundays. Clothes, souvenirs, leather goods, imitations of watches, jewelry, foodstuffs (not every) can be found here.
In Puerto de la Cruz there is a market in the market hall every day (Monday-Friday) from 9 a.m. to 2 p.m. A flea market is organized there every Saturday. In Santa Cruz, a flea market takes place on Sundays, which is also popular with the locals.


The postal headquarters in Puerto de la Cruz are located opposite the bus station. Open Monday-Saturday from 9am to 1pm. You can often also buy stamps in souvenir shops and supermarkets. These are not from the public postal service, but from private courier services. These stamps are often a bit more expensive than normal stamps.
Sending to the Netherlands/Belgium takes approximately 2 weeks.

Current voltage

In all hotels the power voltage is 220 Volt. You often need an adapter/plug, which you can obtain at the reception or in the supermarket. In many bathrooms you will find plugs for the shaver, but not for the hairdryer.


All taxis have a taximeter. Drivers often forget to turn this on. Tell the driver this, which is not found to be a problem.
Sometimes a fixed price is mentioned within the village. For journeys to places further away, the fare price lists apply, which every taxi should have with it. Keep change at hand, the driver may sometimes not be able to give the change back.


The easiest way is to call from your hotel room or the reception. However, this also has its price and you pay a higher rate in the hotels than at the public telephones.
The country code for the Netherlands is 0031 and for Belgium is 0032. Don’t forget to leave out the 0 from the telephone number you want to call.
You can obtain telephone cards at the supermarket checkouts or in kiosks or at the post office. Most calling cards are not inserted into the telephone device, but are held in your hand and you have to enter different combinations of numbers. It is easier to call with coins.

Shop hours

Shops are generally open from 9:00 AM to 1:00 PM and 4:00 PM to 7:00 PM. In the tourist centers, many shops and supermarkets remain open from 9 a.m. to 9 p.m. This also applies to Saturdays, Sundays and public holidays.
Banks, authorities, post offices, etc. are closed in the afternoon.

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